Request Data Deletion
If you would like to delete your account and have all your personal data removed from our systems,
please send an email to the address below. Include the phone number or email address associated
with your RYDEXIS account so we can verify your identity and process your request.
What to include in your email:
- Your full name as registered on the app
- The phone number linked to your account
- A brief statement requesting account deletion
What happens next?
- We will verify your identity within 2 business days
- Your account and personal data will be permanently deleted within 30 days
- You will receive a confirmation email once the deletion is complete
- Some data may be retained as required by law (see our Privacy Policy)